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Introduction to equiwatt
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Help Center
FAQs
FAQs
Introduction to equiwatt
Getting Set Up
Getting Rewarded
Smart Meters
National Grid ESO Winter Demand Flexibility Service
Electric Vehicles
Smart Plugs
FAQs
Why haven't I received points for taking part in an equivent?
How do I delete my account?
Why does the app say "Your address is not verified"?
If equiwatt is free why do you need my bank card details to verify my address?
What do I need to link my smart meter to equiwatt?
Connecting your smart meter to the equiwatt app for the first time - tutorial
How do I update my address?
I don't have a smart meter can I still take part?
Can I add a delivery address to my equiwatt account?
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Why do I need to reconfirm my address?
How do I report a bug with the app?
What is an 'MPAN' (Meter Point Administration number) and where do I find it?
What are equivents?
Where do I find the MAC/GUID/EUI number on my in-home display (IHD)?
I opted out of an event by accident can I still opt in?
What should I do during powerDOWN events to reduce energy usage?
What are powerDOWN events?
How do I opt-in to equiwatt's powerDOWN events?