You will need to opt into National Grid DFS events.
How do I opt into powerDOWN events?
How and whether you need to opt into an event will depend on what type of event is being run. Please read on to learn more.
powerDOWN / DFS events
When we run a powerDOWN event, you will receive a notification via the app ahead of time, informing you when the next event will be. The amount of notice will vary but we will try to let you know at least the day before.
PLEASE NOTE: You will need a smart meter connected to your equiwatt account and half-hourly data available in order to take part in powerDOWN events
To take part in an event, you will simply need to tap the notification and opt into the event via the in-app pop-up that appears when you log in to your account.
If you can’t take part in the event or the timing is inconvenient, simply select the opt-out option in the pop-up.
Once you have opted in, you will see a confirmation message with the time and date of the upcoming event.
You will also be able to see the time and date of the upcoming event when you open the home tab of the app in case you need a reminder.
