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Smart Meters
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  • National Grid Winter Demand Flexibility Service
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      1. Help Center
      2. Smart Meters
      • Service Updates
      • FAQs
      • Introduction to equiwatt
      • Getting Set Up
      • Getting Rewarded
      • Smart Meters
      • Smart Plugs
        • Safety
      • Electric Vehicles
      • National Grid Winter Demand Flexibility Service

      Smart Meters

      • How will my smart meter savings be calculated during an equivent?
      • What is my forecast?
      • Why wasn't my smart meter data detected?
      • Can I verify my MPAN manually?
      • How do I remove my MPAN / Smart Meter from the app?
      • Where do I enter my MAC/GUID number from my in-home display (IHD) in the app?
      • I don't have an in-home display (IHD) can I still connect my smart meter?
      • What happens if I have smart devices already connected and earning me points?
      • I don’t have a smart meter, can I still verify my MPAN?
      • My IHD MAC/GUID number is not being accepted
      • My MPAN is correct but is showing up as invalid
      • I can't connect my Smart Meter
      • What are Time of Use (ToU) tariffs and their benefits?
      • My Smart Meter retrieved the wrong address
      • How does equiwatt secure my energy data?
      • What is a Smart Meter?
      • What is an in-home display (IHD)?
      • What appliances can equiwatt monitor with my smart meter?
      • How do I know if I have a smart meter?
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      Equiwatt Help Center
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