Help Center
Go to equiwatt.com
Contact us
Smart Meters
FAQs
Introduction to equiwatt
Getting Set Up
Getting Rewarded
Smart Meters
Smart Plugs
Safety
Electric Vehicles
National Grid Winter Demand Flexibility Service
Smart Heating
Back to home
Help Center
Smart Meters
FAQs
Introduction to equiwatt
Getting Set Up
Getting Rewarded
Smart Meters
Smart Plugs
Safety
Electric Vehicles
National Grid Winter Demand Flexibility Service
Smart Heating
Smart Meters
What is my forecast?
How do I remove my Smart Meter from the app?
Where do I enter my MAC/GUID number from my in-home display (IHD) in the app?
I don't have an in-home display (IHD) can I still connect my smart meter?
How will my smart meter savings be calculated during an equivent?
Can I verify my MPAN manually?
My MPAN is correct but is showing up as invalid
What happens if I connect my smart meter and I already have smart devices connected and earning me points?
Why wasn't my smart meter data detected?
I don’t have a smart meter, can I still verify my MPAN?
I can't connect my Smart Meter to the equiwatt app
What are Time of Use (ToU) tariffs and their benefits?
My Smart Meter retrieved the wrong address
My IHD MAC/GUID number is not being accepted
How does equiwatt secure my energy data?
What is a Smart Meter?
What is an In-Home Display (IHD)?
What appliances can equiwatt monitor with my smart meter?
How do I know if I have a smart meter?
Who are N3rgy and what’s equiwatt's relationship with them?
How to request a Smart Meter