I don't have an in-home display (IHD) can I still connect my smart meter?

If you do not have an IHD then we can verify your MPAN for you manually if you send a copy of your latest bill to us at hello@equiwatt.com

If you have a smart meter but do not have an IHD (such as the one pictured below), it is broken or you are simply unable to find it, we can verify your MPAN manually for you.


To do this simply send a copy of your electricity bill to us via email at hello@equiwatt.com and we will manually verify your MPAN for you.

You do not need to send us your complete bill but simply the section that includes your name, address and MPAN number. See below for an example.

If the name on your bill does not match the name on your account then you will need to provide proof of residence at the address where the MPAN is registered.