How do I reconnect my smart meter?

Please follow the below instructions to reconnect your smart meter from the equiwatt app.

How do I reconnect my smart from the app?

In order to reconnect your smart meter to your equiwatt account, please follow the below instructions.

1) Go to the 'Manage' tab of the app

2) Select 'Smart Meter'

EQ App - Manage Tab - SM Connected

3) Select the cog icon in the top right-hand corner of the screen

EQ App Refresh - Smart Meter Stats Screen

4) Select 'Reconnect smart meter'

EQ App Refresh - Meter Settings Screen

5) Select 'Continue' to confirm you wish to reconnect your smart meter.

EQ App - Reconnect Smart Meter Confirmation

6) Your smart meter has now been reconnected.

EQ App - Reconnect Smart Meter Successful

PLEASE NOTE: It can take 48 hours for the reconnection process to be completed and for your smart meter data to appear in the app.