1. Help Center
  2. Introduction to equiwatt

How will I know when there is an equivent?

You will receive a notification via the equiwatt app to let you know when an equivent is going to happen.

Every time we run an equivent, we will send you a notification via the app to let you know when it is happening.

How will I know when there is an equivent? 

Advance notice events

For some equivents, we will provide you with advanced notice of the event via an app notification. To take part in an equivent, you will simply need to tap the notification and opt into the event via the in-app pop-up that appears. If you can't take part, simply opt out!

Once you have opted in, you will be able to see the date and time of the upcoming event on the home screen of the app, in case you need a reminder. 

PLEASE NOTE: For advance notice events, your points will only be calculated via your smart meter, which means you will need a smart meter with half-hourly data to take part.

No notice events

For other equivents, you will not receive advance notice. Instead, you will receive a notification when the event has started.

equivent notification

If you have an electric vehicle (EV) connected to equiwatt or a home appliance connected to equiwatt's platform using a smart plug and opted-in for equivents, your participation will be automatic.

PLEASE NOTE: You can find out more about automatic participation in equivents by clicking here.

Can I see how much of the event is left?

Once an event has started, you will be able to see how much time is left on the equivent by opening the app and heading to the home page. A blue countdown clock in the top lefthand corner will display the time remaining in the event.

iPhone Main hero imageFor those of you who don't have a smart plug or EV connected to the equiwatt app, you can participate manually in equivents via your smart meter.

PLEASE NOTE: You can find out more about manual participation by clicking here.

How will I know when an event has ended?

Once an equivent has ended you will receive another notification to let you know as well as a notification providing a summary of your energy savings, CO2 reduction and points earnings (if applicable).

equivent end notification