How can I earn points with my smart meter?

Read on to find out how you can earn points by connecting your smart meter to equiwatt.

You will need to have a compatible smart meter connected to the equiwatt app to earn points with it. 

Is my smart meter compatible?

If your meter has been installed in the last few years, it will likely be compatible with equiwatt.

If your meter was installed before 2018, it may not be compatible with equiwatt. The best way to find out if your meter is compatible with equiwatt is to:

• Download the equiwatt app
• Create an account
• Add your smart meter details
• equiwatt will attempt to connect to it.

How does it work?

We will calculate the amount of electricity you would normally use over the period (usually 1 hour) that the equivent is happening, this is your forecast.

You will then earn points based on how much you reduce your electricity usage during the equivent against your forecast. 

What do I have to do?

When an equivent starts, you will receive a notification:

1. Switch off running electric appliances and avoid turning high-usage appliances on.
2. Check your forecast to make sure you know what you have to beat and that you’re going below it. TIP: Check your In-Home Display (IHD) unit to make sure that you are going below your forecast.

When an equivent ends, you will receive a notification:

1. Switch the appliances/devices you need back on.
2. Your points for participating in the event manually will appear within 24-48 hours as pending.
3. Once your points and energy savings have been verified by NESO or the other grid operator running and paying for the event, your points will be added to your equiwatt account balance. Please note this can take up to 30 days.