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  2. NESO Demand Flexibility Service (DFS)

Can I participate in the Demand Flexibility Service (DFS) with more than one provider?

No. As per NESO guidelines, households can only participate in DFS events via one provider for the whole scheme. Please read on if you have signed up for other schemes.

If you have opted into other schemes run as part of the DFS and you want to continue participating and earning points with equiwatt, you will need to opt out from any other scheme that you are signed up for.
To do this simply sign up for the equiwatt scheme via the equiwatt app. You can learn how to opt into the equiwatt DFS scheme here.
EQ App Refresh - Home Screen - Opted out of powerSmart events

TIP: If you are unsure if you are signed up for another provider's DFS scheme, you can find a list of other registered provider schemes being run as part of the DFS on the NESO website here.

If you sign up for equiwatt's powerSmart events, this will make you ineligible to participate in any other DFS schemes that you have signed up for.

Opting out of equiwatt's DFS events

Alternatively, if you wish to stop taking part in NESO DFS events with equiwatt, please follow the instructions available here.
EQ App Refresh - Home Screen - powerSmart opt out screen

Why choose equiwatt?

  • Get rewarded for your efforts - We pass on 80% of the payments offered by NESO for taking part in their Demand Flexibility Service (DFS) events.
  • No minimum savings - We set no requirements on the minimum amount of electricity needed to be saved to earn rewards. You will earn points for whatever you save.
  • All year round - We run events all year round, not just DFS events.
  • Automated participation - We integrate directly with several platforms, including IFTTT and Home Assistant as well as smart devices, including smart plugs, electric vehicles, smart thermostats and more to make taking part easy and seamless.
  • Independent of energy suppliers - equiwatt also enables you to earn points regardless of your energy supplier, should you choose to switch at any point.

PLEASE NOTE: NESO considers the scheme you are taking part in as being the one that you signed up to most recently.