Read the information below to find out why your EV is not participating in equivents.
Following are some of the different reasons that your EV is not participating in an equivent.
- You have disabled smart charging. To enable smart charging, please ensure that the Smart Charging and the equivents toggles are set to ON within your settings.
- Your EV is unplugged or not charging due to a localised fault.
- Your EV has been detected as not charging at the ‘home’ location selected in the app.