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  2. NESO Demand Flexibility Service (DFS)

Do I have to take part in every Demand Flexibility Service (DFS) event?

No, you can take part in as many or as few DFS events as you like.

If you do not wish to participate, simply opt out in the app when you receive a notification of an upcoming DFS equivent.

EQ App Refresh - Event Opt in Pop Upv3

However, if you want to earn the additional points available for reducing your energy usage during DFS powerDOWN events then you will need to confirm your participation in the app before each event, so we know that you want to take part.