FAQs
- Connecting your smart meter to the equiwatt app for the first time - tutorial
- Where do I find the MAC/GUID/EUI number on my in-home display (IHD)?
Introduction to equiwatt
- Is there a fee to join equiwatt?
- How does equiwatt make money?
- How will I know when there is an equivent?
Getting Set Up
- How do I add my address to the equiwatt app?
- Why do I need to turn on notifications?
- Why does equiwatt need my MPAN/address?
Smart Meters
- What is an In-Home Display (IHD)?
- I can't connect my Smart Meter to the equiwatt app
- I don't have an in-home display (IHD) can I still connect my smart meter?
National Grid ESO Winter Demand Flexibility Service
- Can I take part if my supplier isn't signed up for National Grid's winter DFS scheme?
- How long is the National Grid ESO's Demand Flexibility Service (DFS) running?
- Can I earn the rewards National Grid is offering through equiwatt?
- Why should I take part in the National Grid DFS with equiwatt?