1. Help Center
  2. Smart Appliances

Will my appliance switch off straight away when an equivent starts?

You may experience a slight delay in your Smart Plug turning off automatically during the beginning of an equivent.

Due to the volume of Smart Plugs being automated all at once during an equivent, it is possible that you may experience a delay. This is not something to worry about and will not have any impact on your potential points earnings.

However, it is important that you do not manually switch off an appliance that is set up for automatic Smart Control as this will result in points earning being zero and your device not being automatically turned back on.

If you experience any delay to your appliance being switched off, it is best to wait for 10 minutes to see if the appliance switches off itself. If this doesn't happen then please contact us at hello@equiwatt.com.